Frequently Asked Questions

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Frequently Asked Questions

What are the bank's operating hours?

Our banking hours are Monday to Friday, 9:00 AM to 5:00 PM, and Saturday, 9:00 AM to 1:00 PM. We are closed on Sundays and federal holidays.

How do I report a lost or stolen debit/credit card?

Please call our 24-hour customer service hotline at +447909920895 to report your lost or stolen card. We will assist you in canceling the card and issuing a replacement.

Who can be a Customer of United Trust financial Bank?

Everyone can be a Customer of United Trust financial Bank, but he\she must be not less 18 years old.

How can I become an investor in the company?

You may become a client of the company and it is totally free of charge. All you need is to sign up and fill all required fields. It takes less than 2 minutes to complete sign up.

How reliable is the company in terms of security and personal data?

We pay great attention to security and privacy. All information on our website is protected by SSL. We do not divulge any personal data of our customers to third parties. Your participation is strictly confidential.

Is there a KYC verification process?

Yes, we do require verification documents confirming the identity, address or origin of account owner.

Still have questions? Contact Us.